Kaval.AI

Help articles

Step-by-step guides to Kaval.AI: from your first chatbot to plans, analytics and how the AI answers.

Walkthroughs

  1. Getting started

    Create a Kaval.AI account, set up your first chatbot, prove that your website is yours, test the chatbot and add it to your website, step by step.

  2. Plans and billing

    Compare the Kaval.AI plans, upgrade from Free, switch or cancel a plan, change your card and download invoices, step by step.

  3. Analytics

    Read what visitors ask your chatbot, use topic and sentiment analysis, track usage against your plan, and find and fix the answers that went wrong.

  4. Customization

    Change your chatbot's look to match your brand, with colours, logo, fonts and the size of the chat window, and set its name and greeting in each language.

  5. Change how the AI behaves

    Write instructions that give your chatbot the right tone, focus and hand-offs, with examples you can copy and a list of common fixes.

Reference

  1. Add the chatbot to your website

    Where to paste the Kaval.AI snippet on WordPress, Shopify, Wix, Squarespace, Webflow or plain HTML, and what to check when the chat bubble does not appear.

  2. Websites and crawling

    Add a website, prove that it is yours with an HTML tag, a file or a DNS record, and keep the chatbot's knowledge up to date with crawls and automatic re-crawls.

  3. Account and team

    Invite colleagues to your Kaval.AI organisation, give them the admin or member role, work in several organisations and close an organisation.

  4. The API

    Use the Kaval.AI API with an API key to manage chatbots, websites and conversations from your own programs, and push pages as you publish them.